As a unique digital agency, Oddball supports federal clients, from design to deployment, using scalable software solutions that are purpose-built for the citizens they serve and the workforces they enable.
Experienced teams of full-stack developers, human-centered designers and program managers offer a proven record of delivery excellence in enterprise DevOps, cloud migration, user experience, continuous integration, continuous delivery and continuous deployment.
VETERANS AFFAIRS (VA)
Oddball has been a dedicated partner to the Department of Veterans Affairs (VA) since 2016. Starting with our work as a subcontractor on the vets.gov contract, we have continued to support VA’s digital modernization efforts through the Veteran-Facing Services Platform (VSP) and currently work on VA.gov Platform. In addition to our work on VA.gov Platform, where we deliver continuous improvements to core site infrastructure, enhance accessibility and performance, and ensure seamless integration across veteran-facing applications, we also supported VA as a prime contractor on various task orders under the CEDAR IDIQ, where we modernized UIs, components, applications, and systems for VA.gov, contributing to the VA Digital Modernization Initiative. Dedicated to improving Veteran experiences through secure, scalable, and human-centered digital solutions, we support VA on the SPRUCE IDIQ through our MP JV, Oddcore. This partnership with VA enables us to expand our impact across VA’s digital ecosystem, leverage shared engineering patterns, and accelerate the delivery of modernized services for Veterans and their families.
Program Highlights: Oddball’s work on numerous VA programs has improved both the user experience for Veterans, beneficiaries, and caregivers and the customer experience for VA employees and stakeholders. Notable achievements include modernization and oversight of the VA Design System, improving authentication and sign-in through a Login.gov integration, and delivering continuous improvements to VA.gov. Additionally, through the CEDAR and SPRUCE IDIQs, Oddball supports the modernization of mobile applications and digital tools that improve Veteran, caregiver, and beneficiary access to VA services while meeting VA’s modernization goals.
CENTERS for MEDICARE & MEDICAID
SERVICES (CMS)
Since 2019, we have transformed, redesigned, and modernized the authenticated “logged-in” user experience (UX) for eMedicare sites such as HealthCare.gov and MyMedicare.gov. We apply a user-centric approach that combines modern engineering and UX practices to enhance the user experience for millions of beneficiaries, presenting up-to-date, personalized information through intuitive interfaces that are easily accessible to users of multiple languages and abilities. Additionally, we apply our engineering expertise to improve the claims processing and adjudication capabilities of key Fee For Service systems, such as the Common Working File (CWF). By improving these capabilities, we help CMS fight fraud, waste, and abuse and ensure beneficiaries fairly receive the services they are entitled to. Across our four prime contracts at CMS, our user-centered approach and engineering capabilities enable beneficiaries, providers, physicians, and clinicians to make informed, data-driven decisions, all aligned to CMS’ mission to transform healthcare and improve health outcomes.
Program Highlights: We improved the authenticated user experience for MyMedicare.gov by simplifying the UX of key home pages and communicating to over 60 million beneficiaries about cost-saving actions they can take, such as signing up for Shared Savings Programs. Based on our comprehensive engineering and UX improvements to the Medicare Authenticated Experience, such as those mentioned above, CMS has seen significant growth in user engagement, accounts, sessions, and self-service activities, with CSAT scores reaching 85% in 2024 from 71.1% in 2021. By developing software and enhancing the UX of multiple HealthCare.gov consumer-facing products, such as Educate, Enroll, and the Marketplace API, and providing clearer and more accessible health plan education and enrollment services to users, we increase awareness of cost-saving actions, such as tax credits, Medicaid, or CHIP, and potential health plans a user may qualify for. For example, between 2024 and 2025, we helped support 13.4% growth in plan selection during Open Enrollment for plan year 2025.
U.S. AIR FORCE (USAF)
USAF operational needs are rapidly changing. In order to maintain mission readiness for personnel and the systems they rely on, USAF relies on Oddball’s SBIR contracts to rapidly prototype and maintain innovative applications. We work with USAF to conduct and apply user research, deliver meaningful prototypes, and scale impactful software such as our Kinderspot, BIZINT, and BEAM projects.
Program Highlights: We developed and enhance Kinderspot, a secure, mobile app that creates a marketplace for military Child Development Centers (CDCs) to sublease their child’s spot to eligible families with short-term childcare needs. Families with unused CDC spots must assume the financial burden for that time, which impacts their ability to take Temporary Detached Duty (TDY) or even family vacation time. Kinderspot allows Airmen to accept TDY opportunities and helps them access the short-term child care they require, reducing the financial burden on families with unused spots. Oddball’s work on Kinderspot fills a critical role in family and mission readiness capabilities, and this innovative solution is now available on the Tradewinds Marketplace.
We develop and maintain BIZINT, a secure web and mobile app for Contingency Contracting Officers and planners to conduct market research to identify potential sources of services and supplies to support USAF and joint missions. BIZINT enables planners to identify commodities and services to acquire at the deployment location to support the force, thus reducing our reliance on strategic airlift for logistics.
We developed the Business Enterprise Application Management (BEAM) program, prototyped a technology solution that provides a unified view of the status of hundreds of business systems and visualizes incidents in real time, giving the Program Executive Office (PEO) BES Operations Division a unified view of their systems from disparate data sources in real time. BEAM provides critical data on hundreds of mission applications for crisis management, training, and planning scenarios.
SECURITIES AND EXCHANGE COMMISSION (SEC)
Initially, many SEC applications were developed using traditional on-premises data center setups and waterfall practices, making incremental development and modernization timely and difficult. As a Digital Services BPA holder, we modernize key data science and machine learning applications for the SEC, replacing previously slow development efforts with agile methodologies, HCD, and cloud-native tech stacks. Through modern DevSecOps practices such as automated CI/CD pipelines, AI/ML-driven data analysis, and a shift-left approach to cybersecurity, we modernize critical SEC systems and applications that empower stakeholders across the SEC to use data more effectively, securely, and strategically.
Program Highlights: We support SEC’s Enterprise Data Platform, a mission-critical system responsible for storing, processing, and distributing over 3.6 petabytes of data that powers critical functions across the agency, including detecting fraud, informing rulemaking, and protecting investors from fraudulent activity. Our DevSecOps engineers are building out a secure, cloud-native AWS Data Lake using native services data access, governance, and visibility. This promotes the democratization of data across the agency, allowing everyone from non-technical staff to PhDs in machine learning to access the data they need, when they need it. By applying this approach to advance the SEC’s data science and technological capabilities and empower their employees with increased data and visibility, we support their mission to protect investors, promote fairness and efficiency in the securities markets, and facilitate capital formation.